Roles & Permissions

This guide explains the roles and permissions available within an Organization. Assigning the correct role ensures that team members have the access they need while protecting sensitive settings and billing information.

Each member of an Organization is assigned either standard access or administrator access.

Administrator Access

Administrator access is intended for users who are responsible for managing the Organization and its settings.

Administrators can:

• View and manage billing information, invoices, and payment methods.
• Change the Organization’s subscription tier.
• Update Organization details such as name, timezone, and billing information.
• Invite new members and manage access permissions.
• Perform all device-related actions, including generating installers and managing devices.

Standard User Access

Standard access is designed for users who need visibility into devices and system status but do not need to manage billing or Organization-wide settings.

Standard users can:

• View the Dashboard and system health metrics.
• View the device list and device details.
• Generate and download installers.
• Monitor alerts, activities, and protection status.

Standard users cannot view or modify billing details, invoices, payment methods, or subscription settings.

Choosing the Right Role

Administrator access should be limited to trusted users who are responsible for financial, security, or configuration decisions.

Standard access is appropriate for team members who need operational visibility without access to sensitive administrative controls.

Using roles appropriately helps maintain security while allowing teams to collaborate effectively.