What an Organization Is

An Organization is the top-level container used to group devices, users, and settings in Simplified Solutions. Everything you manage in the system — devices, installers, billing, and access permissions — belongs to an Organization.

You can think of an Organization as representing a company, department, client, or environment that you want to manage independently.

What an Organization Contains

Each Organization includes:

  • One or more devices that are enrolled and monitored.
  • A subscription tier that determines which security and management features are enabled.
  • Users who have been granted access, each with either standard or administrator permissions.
  • Billing information, invoices, and payment settings.

Why Organizations Matter

Organizations provide clear separation between different groups of devices and users.

This separation makes it possible to:

  • Apply different security features to different sets of devices.
  • Control who can view or manage specific devices.
  • Keep billing and reporting isolated and easy to understand.

One Account, Multiple Organizations

A single user account can belong to multiple Organizations. However, only one Organization is active at a time in the portal.

You can switch between Organizations at any time, allowing you to manage multiple environments without logging in and out.

What Comes Next

In the next steps of the setup guide, you will create your first Organization, invite other users if needed, and begin enrolling devices.

Once an Organization is created, everything else in Simplified Solutions builds on top of it.